Terms of Service


The contract for purchase shall be subject to these terms and conditions.


2.1 You can order LOVA Sling OÜ products via our E-commerce store or by sending us an e-mail: order@lovasling.com 

2.2 LOVA Sling OÜ and You enter into agreement once LOVA Sling OÜ has accepted your order and has received the full payment.


3.1 You may cancel your order at any time up to 14 days from receiving your order. You must inform us in writing by email of your decision to cancel your order.

3.2 Goods must be returned complete, unused and undamaged with all accessories and instructions, and be suitable for resale. The original packaging must be returned in its original condition.

3.3 The cost of the Goods will be credited to your PayPal account within 14 working days upon receipt of the Goods, provided that the Goods are returned to us in the condition in which they were delivered. 

3.4 You will pay for the cost of the return shipping of the Goods unless the Goods are faulty or damaged. 

3.5 LOVA Sling OÜ will not accept responsibility for items lost in the post when being returned to us and we recommend insuring your parcel on return.


4.1 If the Goods are faulty or damaged you are entitled to demand the replacement for the defected Goods or to withdraw from the order by returning the non-conforming Goods to us at our expense.

4.2 LOVA Sling OÜ is not liable for defects that have emerged due to:

  • Improper use of the product
Non-compliance with the care label instructions
  • Defects caused by the Customer

4.3 We will refund the cost of the defected Goods as well as the shipping costs (both the original and return) to your PayPal account within 14 working days from the date of receipt of the returned Goods;

4.4 You shall inform us about the complaint in writing by sending us an e-mail to: order@lovasling.com immediately, but not later than 1 month from the date of discovery of the defect.

4.5 LOVA Sling OÜ has a legal obligation to respond in writing within 15 days.


5.1 The prices of the Goods are indicated on the product pages and are valid on the date of the purchase.

5.2 Delivery charges of Your chosen delivery method will be added to the price of the Goods.

5.3 Payment for Your order shall be made by PayPal.

5.4 Delivery will only be made once 100% of the funds have cleared.

5.5 Prices are inclusive of VAT at the applicable rate where required.


6.1 Our Goods are ready to be shipped from 7 days to 14 days of acceptance of your order.

6.2 You can choose between International Standard Registerred Post with 1-1,5 weeks shipping time or FedEx International Priority® Post with 2-3 days shipping time.

6.3 If you have been unable to accept our goods from our couriers, and they have had to return the items to us, we will charge you the full shipping fee.

6.4 No shipping costs will be refunded for any items returned that are not faulty.
6.5 Shipments to countries outside the European Union may be subject to taxes, import fees or customs duties which have to be borne by the recipient. Customs clearance is the responsibility of the buyer.


7.1 Our liability to you for the Goods shall be limited to the purchase price of the Goods only.

7.2 We shall not be liable for any loss of use, loss of revenue or loss of profit by you.

7.3 LOVA Sling OÜ shall not be liable for loss or damage to the Goods, that has occurred after product delivery to the carrier;

7.4 We shall not be liable for the damaged Goods or the late delivery of the Goods, if the damage or delay is caused by circumstances that LOVA Sling OÜ could not influence and could not foresee (force majeure);


8.1 Buying from LOVA Sling e-store is secure. Your personal information will not be disclosed to third parties, and is only used to fulfill orders and for handling other order-related questions.

8.2 Your personal information that is necessary for the delivery of Goods, shall be provided to the courier company only to the extent strictly necessary;

8.3 By joining LOVA Sling mailinglist in the corresponding window on our website, you give consent to LOVA Sling OÜ to send you promotional offerings.


9.1 Our rights and obligations and yours shall not be assigned without our prior consent in writing.


10.1 If any of these terms and conditions shall or any part thereof are unenforceable the enforceability of all other terms and conditions shall not be affected.


11.1 No failure by us to exercise any right or remedy under these terms and conditions shall operate as a waiver of that right or remedy and no waiver by us of any breach of these terms and conditions shall operate as a waiver of any subsequent breach.


12.1 You can contact us by e-mail: hello@lovasling.com or by post:


Maarjaheina tee 12

Harjumaa 74117


13.1 Terms of this agreement are handled on the basis of existing legislation in Estonia; Any claim or matter arising from the purchase of LOVA Sling OÜ products will be resolved through negotiations. If no agreement is reached, Estonian courts shall have exclusive jurisdiction regarding any claim and you have the right to seek legal redress from the Consumer Protection Board or Harju County Court.